Leading and Managing a Multi-Generational Workforce

This Leading and Managing a Multi-Generational Workforce will iscuss the following:

• Identify characteristics and values attributed to each generation
• Recognize the nuances of managing a generationally diverse team
• Discuss how to establish open communication among various generations in the workplace
• Discuss the impact of language on intergenerational communication
• Identify potential conflict arising from generational differences
• Use the information, strategies and tools to effectively lead all generations