The workplace has gone digital, and so must the office professional. This course equips administrative staff, secretaries, and office managers with the tools, systems, and strategies needed to thrive in the 21st-century electronic office. From digital documentation to cloud-based collaboration, participants will explore the latest innovations in office management and learn how to organize, protect, and streamline information in a tech-driven world.

Delegates will walk away with hands-on knowledge of how to modernize their workflows and elevate their professional value in today’s hybrid, fast-paced environment.

Who Should Attend?

This course is designed for Secretaries and Executive Assistants, Office Managers and Administrative Officers, Records and Information Management Personnel, Public sector admin professionals looking to modernize their workflow

Course Outcomes

Delegates will gain knowledge and skills to:

• Apply the principles of the Data Management Body of Knowledge (DMBOK)
• Implement innovative office management practices using electronic tools
• Develop and manage electronic records and documentation systems
• Create and apply tools such as file plans, retention rules, and security protocols
• Build an information governance action plan for their organization

Key Course Highlights

At the end of the course, you will understand:

• Master tools like Microsoft 365, SharePoint, Google Workspace
• Learn best practices for digital records, data security & compliance
• Automate routine tasks using AI-powered office tools
• Use dashboards, trackers & cloud platforms for modern workflows
• Get templates for electronic file plans, retention rules & access control
• Adapt office management for hybrid & remote work environments

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.