Training course on the impact of mobile money transfer in the enhancement of financial services access

Money transfer generally refers to the movement of cash from one individual to another through electronic funds transfer. A wire transfer can be made from one bank account to another bank account or through a transfer of cash at a cash office. Wire transfer systems are intended to provide more individualized transactions than bulk payment systems. Operators provide different wire transfer systems relative to the immediacy and finality of settlement and the cost, value and volume of transactions.

Who should attend?

Stakeholders who are affected by financial services in the country. This includes senior managers of Safaricom, Employees in the MPESA department, MPESA registered Customers and also non-subscribers to the MPESA service (general public). 

Duration

5 days

Objectives

1. Understand the value of mobile money services to individuals and society
2. Learn about the regulatory framework that is required, as well as the legal boundaries, for mobile money to flourish
3. Provide insight and promote understanding of the regulatory framework that is required for establishing mobile money systems
4. Understand the environmental conditions required for mobile money
5. Analyze the limitations of mobile money versus traditional banking

Course Content

Module I: Introduction

1. What is mobile banking?
2. Who are the players involved in the mobile money ecosystem?
3. Mobile money platforms

Module II: Financial Landscape

1. How mobile banking changing the financial services landscape?
2. Types of financial services and fees through the mobile
3. Strategic role of mobile money in financial inclusion
4. Features of mobile banking services
5. Small and Medium enterprises in Kenya

Module III: Changes in the Landscape of Mobile Banking Financial Services

1. How Blockchain and cryptocurrencies are changing the landscape
2. Know Your Client (KYC) requirements in Mobile Money applications
3. What does a sustainable mobile banking business model look like?
4. Risk management issues

Module IV: Regulation and Policy

1. Legal and regulatory areas of relevance to mobile money
2. Consumer protection
3. Regulator Collaboration

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.