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Training on Mastering Employee Relations and Boosting Engagement

By: InContext Training Institute

Kenya

02 - 06 Dec, 2024  5 days

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USD 1,100

Venue: Nairobi

This course provides a deep understanding of employee relations and engagement, focusing on fostering positive workplace dynamics, enhancing communication, and improving organizational culture. It covers the principles of employee relations, engagement strategies, conflict resolution, leadership, and legal considerations.

This training course provides actionable strategies to foster positive employee relations, enhance engagement, and resolve conflicts. It also emphasizes best practices to build stronger connections between employees and the organization, increasing productivity, satisfaction, and employee retention.

Target Audience:

  • Human Resources (HR) Professionals
  • Team Leaders
  • Managers
  • Employee Relations Officers
  • Learning and Development (L&D) Professionals
  • Senior Executives and Leadership Teams
  • Legal and Compliance Officers

What you will learn

By the end of the course, participants will:

  • Understand the fundamentals of employee relations and its impact on workplace culture.
  • Learn how to design and implement employee engagement strategies.
  • Gain insight into effective communication, conflict management, and problem-solving techniques.
  • Explore legal frameworks related to employee relations and ensure compliance.
  • Develop leadership skills to create an inclusive, motivating, and productive work environment.
  • Implement practical tools and techniques to enhance employee satisfaction and retention.

Course Outline

Foundations of Employee Engagement

  • Understanding Employee Engagement
    • Engagement vs. Satisfaction
    • Psychological Drivers of Engagement (Autonomy, Mastery, Purpose)
  • Benefits of a Highly Engaged Workforce
  • Models and Frameworks for Employee Engagement
  • Employee Engagement Metrics and KPIs

Leadership and Its Role in Employee Engagement

  • Leadership Styles and Their Impact on Engagement
  • Emotional Intelligence in Leadership
  • Building Trust and Transparency in Leadership
  • Encouraging Employee Autonomy and Ownership
  • Leadership Communication Strategies for Fostering Engagement

Building and Sustaining a Positive Workplace Culture

  • Defining and Measuring Organizational Culture
  • The Link Between Culture, Engagement, and Employee Relations
  • Role of Leaders in Shaping Workplace Culture
  • Building an Inclusive and Diverse Workplace
  • Strategies to Create and Maintain a Culture of Engagement

Employee Communication and Feedback Mechanisms

  • Effective Communication Channels in the Workplace
  • Active Listening and Empathy in Employee Relations
  • Providing Constructive Feedback and Conducting Performance Reviews
  • Implementing Employee Feedback Mechanisms (Surveys, Focus Groups)

Conflict Resolution and Problem Solving

  • Theories of Employee Motivation (Maslow, Herzberg, McGregor)
  • Intrinsic vs. Extrinsic Motivation
  • Designing an Effective Employee Recognition Program
  • Motivating Through Career Development and Growth Opportunities
  • Impact of Rewards and Incentives on Engagement

Managing Employee Performance and Accountability

  • Setting Clear Expectations and Performance Goals
  • Aligning Performance Management with Engagement
  • Continuous Feedback and Developmental Conversations
  • Addressing Underperformance with Fairness and Empathy
  • The Role of 360-Degree Feedback in Employee Relations

Diversity, Equity, and Inclusion (DEI) in Employee Relations

  • The Importance of DEI in Employee Engagement
  • Creating an Inclusive Work Environment
  • Addressing Unconscious Bias in the Workplace
  • Implementing DEI Policies and Programs
  • Measuring the Impact of DEI on Employee Engagement

 Change Management and Employee Engagement

  • Impact of Organizational Change on Employee Relations
  • Engaging Employees During Mergers, Acquisitions, and Restructuring
  • Change Management Models (ADKAR, Lewin’s Change Model)
  • Maintaining Trust and Motivation During Transitions

Key Notes

  • This course will be delivered by experienced HR professionals and organizational development experts with a deep understanding of employee engagement strategies.
  • Upon completion of the course, participants will be issued with a certificate
  • Training manuals and additional reference materials are provided to the participants
  • This course can be tailor-made to meet organization-wide needs.
Nairobi Dec 02 - 06 Dec, 2024
USD 1,100.00
USD 750.00(Online)
(Convert Currency)

InContext Training Institute +254726907991

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