This comprehensive course on Labour Relations and Conflict Management is designed to equip participants with the essential knowledge and skills necessary to effectively manage relationships and handle conflicts within a labour-intensive environment. It delves into the dynamics of labour relations, the legal framework governing labour rights, and practical strategies for preventing and resolving conflicts.

Labour relations and conflict management are critical competencies for fostering a productive and collaborative work environment. This course aims to empower participants with the knowledge and skills needed to navigate complex labour dynamics effectively, ensuring organizational stability and employee satisfaction.

For Whom

This course is ideal for HR professionals, managers, supervisors, union representatives, and anyone involved in managing human resources or dealing with labour-related issues within an organization.

Learning Objectives

At the end of the course, participants will be able to:

• Gain insights into the principles, theories, and practices of labour relations, including the roles of management, unions, and employees.
• Explore the legal aspects of labour relations, including employment laws, collective bargaining agreements, and dispute resolution mechanisms.
• Learn various conflict resolution techniques and negotiation strategies to effectively manage disputes and foster a harmonious workplace environment.
• Improve on communication skills crucial for handling difficult conversations, conducting grievance meetings, and building consensus among stakeholders.
• Gain insight into current trends in labour markets, including evolving workforce dynamics, diversity issues, and the impact of technological advancements.