Master the essential skills of Emotional Intelligence (EQ) to enhance leadership and management effectiveness. Learn how to improve self-awareness, interpersonal relationships, and decision-making. Gain practical experience through case studies and interactive sessions, designed to help leaders and managers excel in emotionally intelligent leadership.

Course Details/Outline:

Day 1: Understanding Emotional Intelligence in Leadership

• Overview of emotional intelligence (EQ) and its importance in leadership
• The five pillars of emotional intelligence
• Practical exercises on self-awareness and self-regulation

Day 2: Enhancing Communication and Interpersonal Skills

• Understanding emotional cues and active listening
• Techniques for improving workplace relationships and team dynamics
• Case studies on emotionally intelligent leadership

Day 3: Conflict Management and Resilience

• Strategies for managing emotions under pressure
• Techniques for handling conflict through emotional intelligence
• Interactive workshops on resilience and adaptability in leadership

Day 4: Decision-Making and Empathy

• How emotional intelligence enhances decision-making processes
• The role of empathy in effective leadership and management
• Case studies on ethical decision-making and emotional intelligence

Day 5: Building a High-EQ Organizational Culture

• Techniques for fostering emotional intelligence at all levels
• Strategies for creating an emotionally intelligent workplace
• Interactive workshops on implementing EQ-based leadership principles

Course Booking

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