Learning Objective:

Participants will be equipped with the knowledge, skills and attitude to handle staff complaint issues that will affect the efficiency and effectiveness in the Public Service.                                                 

Key Benefit:

Expose to the best practices in handling organizational and staff complaint issues that relate to fundamental human right, ethical dilemma discrimination and unfairness in the Public Service.

Who To Attend:

Officers on Grade Level 08 and above in the Public and Private Sector Organization i.e. Senior Officer, Middle Level in the Federal, State and Local Government Services as well as their equivalent in the Private Sector, Parastatals, Agencies and Non-Governmental Organizations.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.