This practical course is designed to equip participants with the tools, techniques, and strategies needed to effectively manage accounts receivable, improve cash flow, and optimize working capital. Through hands-on sessions and real-world examples, participants will gain a comprehensive understanding of credit management and debt collection processes.

Credit management encompasses a wide range of activities—assessing client risk, negotiating terms and conditions, issuing accurate and timely invoices, and enforcing credit control policies. These functions are vital to maintaining healthy cash flow and minimizing the risk of bad debt, which are critical for business sustainability.

The course provides detailed guidance on each stage of the credit lifecycle, from risk evaluation to proactive credit control and effective debt recovery practices. Debt collection—the process of pursuing overdue payments from individuals or businesses—will be examined thoroughly, including both in-house and outsourced approaches.

Ideal for credit controllers, finance officers, accounts receivable professionals, and business owners, this course empowers participants to implement robust credit policies and ensure timely collection of outstanding debts.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.