This course is designed to provide participants with practical tools and techniques to manage accounts receivable effectively, enhance cash flow, and optimize working capital—key components of a financially healthy organization.

Credit management involves a comprehensive set of processes, systems, and actions used to manage credit extended to customers. From assessing client credit risk to negotiating terms, issuing timely invoices, and enforcing credit controls, every stage of the credit lifecycle plays a vital role in sustaining liquidity and reducing financial risk.

Participants will gain insights into best practices across all phases of credit management, including efficient invoicing, proactive credit control, and structured debt collection strategies. Debt collection—the process of pursuing overdue payments from individuals or businesses—will be examined in depth, including legal considerations, communication techniques, and recovery methods.

Delivered through interactive sessions and practical exercises, this course is ideal for credit controllers, accounts receivable professionals, finance managers, and business owners seeking to improve their credit policies and collections processes.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.