This course develops essential skills for resolving workplace conflicts constructively and maintaining personal well-being. Learners practice mediation, negotiation, and stress-reduction techniques that improve collaboration and resilience.

Modules:

1. Understanding Conflict Dynamics in the Workplace

2. Conflict Resolution Styles and Frameworks

3. Mediation and Negotiation Skills

4. Stress Awareness and Coping Strategies

5. Building Resilience and Positive Team Cultures

Who It’s For:

Managers, HR professionals, team leaders, and employees in high-pressure roles.

Outcomes:

• Identify and address sources of workplace conflict.

• Use negotiation and mediation to resolve disputes.

• Apply stress management techniques for personal well-being.

• Build resilient, collaborative teams.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.