An administrator/executive assistant is responsible for providing financial services, budget preparation, procurement, travel arrangements, property control, and general administration. They offer services, advice and guidance to the programs, sections and offices within the Institute as endeavor to ensure sound and efficient financial management of resources and funds, in accordance with institutional financial rules and regulations, established policies and procedures, and specific donor requirements. 

This training is therefore designed to help the administration staff in the institution to build and project confidence, keep conversations focused and productive, exhibit knowledge and credibility and exert influence in everyday interactions. 

Participants will be able to create a powerful alliance with superiors and enhance a professional profile within the organization. Discussions will also examine the essential relationship-building skills will help in the development of workable strategies and establish one's authority and get ideas noticed. Another focus will be the impartation of skills that are needed to make a difference and grow in one's career and in the organization. To excel in this rapidly changing work environment, one needs more skills than ever before – like understanding the organization's business, managing change, communicating strategically, leading, working in teams and juggling new assignments with current responsibilities. 

Expected Training Outcomes.

• Understand and apply strategic language used by managers and executives

• Analyze operational systems in their areas of responsibilities and develop enhancement plans


• Manage changing roles and responsibilities whether working with bosses, peers, team members or external stakeholders 
• Meet dynamic work expectations by expanding proactive capabilities
• Assertively and confidently manage conflicts to achieve results

• Apply emotional intelligence and effective listening practices

• Use strategic diplomacy to handle office politics, difficult people and demanding situations

• Effectively run office projects from initiation to close-out
• Understand and apply protocol, diplomacy and etiquette when interfacing with VIPs

Course Booking

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