The key to understanding and managing people effectively is to know something about what makes people tick. What are the things that determine individual behavior and motivation. People are at the core of any workplace, but people can be very complex in their behaviours and attitudes. Managing people and their performance requires specialist skills and attitudes that many leaders, managers, and supervisors struggle with these issues.This exciting and very practical ASPM training course will provide the opportunity to develop your people management skills in a safe, fun, and informative learning environment.The training will also looks at the underlying assumptions, we make about human behavior and explains them. In particular this training will apply this knowledge to understand how to make Performance management more effective and efficient.

Key Training Modules

Understanding Yourself and Others

• Exploring human psychology
• Your Johari window
• How are attitudes formed?
• Your personality style explored
• Understanding Emotional Intelligence (EI)

Performance and the Individual

• Psychological profiles - Jungian typology and understanding human behavior
• How competency frameworks support performance management
• Human behavior questionnaire
• The Iceberg model to understand the behavior
• Models of Performance Management
• The Johari window

Performance Improvement Planning (PIP)

• Introduction to performance management of people
• Understanding performance decline and the factors affecting performance
• Work performance interviewing
• Communication skills for the performance interview
• Managing good performance – behavioural reinforcement theory

Course Booking

Please use the "Book Now" or "Inquire" buttons on this page to reserve your space or request more information.