Problem Solving and Decision Taking Skills

The Creative Problem Solving and Decision Taking Skills Course will cover the following topics and more:

Define the problem:

• Find out your problem-solving style: Self-assessment.
• Systematic Problem Definition.
• Systematic Problem Definition.
• Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.

Find Creative Solutions using creativity tools:

• Brainstorming.
• Reverse Brainstorming.
• SCAMMPERR.
• Mind Mapping.
• De Bono’s 6 Thinking Hats.

Evaluate and Select solution:

• Pro’s and Con’s.
• Force field analysis.
• Decision Matrix
• Cost/Benefit Analysis.
• Feasibility/Capability Analysis.

Implement solution and create an action plan:

• Create an action plan.
• Break solution into action steps.
• Prioritize actions and assign roles.
• Follow-up at milestones.

Course Booking

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