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Dealing with Conflicts and Complaints Course Dealing with Conflicts and Complaints Course

3 days, Sep 01 - 03 Sep, 2026  

2026-09-01 12:09:00
Lagos State, Nigeria

TSI Limited

The customer is always right - right?  Sometimes there are occasions when the customer is not entirely right, or when their behavior in making a complaint is such that they need to be ...

Techniques for Managing Complaints Techniques for Managing Complaints

, Sep 24 - 24 Sep, 2026  

2026-09-24 12:09:00
Lagos State, Nigeria

Commonwealth Institute of Advanced and Professional Studies

This comprehensive one-day intensive workshop at The Commonwealth Institute of Advanced and Professional Studies (CIAPS), titled “Techniques for Managing Complaints,” has been designed as ...

Certified Customer Service Professional Training Certified Customer Service Professional Training

5 days, Oct 19 - 23 Oct, 2026  

2026-10-19 12:10:00
Kenya

Fontini Consulting Ltd

Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone ...



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