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Customer Experience Management Training Customer Experience Management Training

5 days, Aug 10 - 14 Aug, 2026  

2026-08-10 12:08:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Certified Customer Service Professional Training Certified Customer Service Professional Training

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone ...

Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Sep 08 - 10 Sep, 2026  

2026-09-08 12:09:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Customer Acquisition and Retention Customer Acquisition and Retention

4 days, Sep 14 - 17 Sep, 2026  

2026-09-14 12:09:00
Nigeria

Mithrive Global

Attracting new customers is important, but keeping them is where true business growth happens. In today’s competitive landscape, businesses need a strategic approach to not only bring in ...

Healthcare Customer Service Course Healthcare Customer Service Course

5 days, Oct 05 - 09 Oct, 2026  

2026-10-05 12:10:00
Lagos State, Nigeria

Capacity for Africa

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in ...

Crafting Memorable Experiences: Customer Experience Management Essentials Crafting Memorable Experiences: Customer Experience Management Essentials

3 days, Oct 13 - 15 Oct, 2026  

2026-10-13 12:10:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer experience management, including how to design and deliver a positive customer experience, measure and improve customer satisfaction, and use customer ...



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