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Customer Experience Management Training Customer Experience Management Training

5 days, Feb 09 - 13 Feb, 2026  

2026-02-09 12:02:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Feb 10 - 12 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Crafting Memorable Experiences: Customer Experience Management Essentials Crafting Memorable Experiences: Customer Experience Management Essentials

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer experience management, including how to design and deliver a positive customer experience, measure and improve customer satisfaction, and use customer ...

Healthcare Customer Service Course Healthcare Customer Service Course

4 days, Apr 07 - 10 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

Capacity for Africa

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in ...

Workshop on Advanced Core Marketing and Sales Skills for Business Professionals Workshop on Advanced Core Marketing and Sales Skills for Business Professionals

5 days, Jul 06 - 10 Jul, 2026  

2026-07-06 12:07:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Advanced marketing and sales are now becoming true cross-functional competencies in the most successful organisations. Based on such facts, this course synchronises sales, marketing and relevant ...

Customer Acquisition and Retention Customer Acquisition and Retention

4 days, Jul 20 - 23 Jul, 2026  

2026-07-20 12:07:00
Abuja FCT, Nigeria

Mithrive Global

Attracting new customers is important, but keeping them is where true business growth happens. In today’s competitive landscape, businesses need a strategic approach to not only bring in ...

Certified Customer Service Professional Training Certified Customer Service Professional Training

5 days, Oct 19 - 23 Oct, 2026  

2026-10-19 12:10:00
Kenya

Fontini Consulting Ltd

Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone ...



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