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Training on Professional Telephone Skills for the Help Desk Officers Training on Professional Telephone Skills for the Help Desk Officers

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. ...

Call Centre Training for Call Centre Executives Call Centre Training for Call Centre Executives

5 days, Aug 31 - 04 Sep, 2026  

2026-08-31 12:08:00
Lagos State, Nigeria

Capacity for Africa

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not enough to reinforce your brand, build customer loyalty, or make sales. Many of today’s ...

Help Desk Training Help Desk Training

3 months, 23 days, Jan 11 - 02 Apr, 2027  

2027-01-11 12:01:00
Lagos State, Nigeria

CWG Academy

This programme prepares learners to provide first-line technical support in enterprise, service desk, and customer-facing IT environments. It focuses on diagnosing and resolving common hardware, ...

Professional Certificate Program Professional Certificate Program

3 months, 22 days, Jan 11 - 01 Apr, 2027  

2027-01-11 12:01:00
Lagos State, Nigeria

CWG Academy

The Professional Certificate Program is structured in the best way, to hold the hands of trainees from beginner to the intermediate level of IT capabilities, after which we guide the best ...



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