Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Emotional Intelligence in the Workplace

By: TSI Limited

Lagos State, Nigeria

24 - 26 Apr, 2017  3 days

Follow Event

  

NGN 195,000

Our ability to deal effectively with our emotions in the work place is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates

Learning Objectives:

At the end of this session, participants will be able to:

  • Recognize and understand the five competencies for building Emotional Intelligence;
  • Establish self-motivation and job satisfaction as factors that contribute to high performance;
  • Identify practical tools and skills for communicating effectively, assertively, and collaboratively
  • Apply communication approaches and skills for developing relationships and ownership for successful outcomes and follow through;
  • Demonstrate skills for conflict management and dealing with difficult situations;
  • Choose perceptions and behaviours that will lead to positive outcomes.

Course Outline

  • Introduction
  • Emotional Intelligence in the Workplace
  • Participant Challenges and Goals
  • Emotional Intelligence
  • The Five Competencies of Emotional Intelligence
  • Self-Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy
  • Effective Relationships
  • Applying the Competencies
  • Choice and Control Model
  • Outcome Thinking
  • Dealing with Individual Challenges
  • Develop an Action Plan
Digital Age Halls,Capital Building,332,Ikorodu Road,Idiroko Bus Stop,Near LASU Anthony Lagos. Apr 24 - 26 Apr, 2017
NGN 195,000.00
(Convert Currency)

+1-646-202-8832, 08033467639, 08023019508

Related Courses
International Public Sector Accounting Standard International Public Sector Accounting Standard

3 days, 27 - 29 Nov, 2017 

2017-11-27 12:11:00
Lagos State, Nigeria

TSI Limited

This training is organized to sensitize Accountants, Treasurers, Account Officers, Auditors and others in finance functions of Ministries, Departments and Agencies on the provisions of the ...

Work Attitude for Local Government Workers Work Attitude for Local Government Workers

3 days, 03 - 05 Jul, 2017 

2017-07-03 12:07:00
Lagos State, Nigeria

TSI Limited

We call it attitude skills, but it is really about helping people discover new ways of thinking. The training course is based on the assumption that everyone has an attitude. It might be a ...

Mechanism of the Foreign Exchange Market Mechanism of the Foreign Exchange Market

3 days, 18 - 20 Sep, 2017 

2017-09-18 12:09:00
Lagos State, Nigeria

TSI Limited

This training course aims to introduce key concepts and fundamental mechanisms of the foreign exchange markets and the various related instruments (spot exchange, forward exchange, derivatives) as ...

Cost Control Techniques Cost Control Techniques

3 days, 12 - 14 Jul, 2017 

2017-07-12 12:07:00
Lagos State, Nigeria

TSI Limited

To ensure effective financial management of a department or and even the entire organization, there is the need to ensure compliance with the approved budget while operational costs need to be ...