Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Emotional Intelligence in the Workplace

By: TSI Limited

Lagos State, Nigeria

24 - 26 Apr, 2017  3 days

Follow Event

  

NGN 195,000

Our ability to deal effectively with our emotions in the work place is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates

Learning Objectives:

At the end of this session, participants will be able to:

  • Recognize and understand the five competencies for building Emotional Intelligence;
  • Establish self-motivation and job satisfaction as factors that contribute to high performance;
  • Identify practical tools and skills for communicating effectively, assertively, and collaboratively
  • Apply communication approaches and skills for developing relationships and ownership for successful outcomes and follow through;
  • Demonstrate skills for conflict management and dealing with difficult situations;
  • Choose perceptions and behaviours that will lead to positive outcomes.

Course Outline

  • Introduction
  • Emotional Intelligence in the Workplace
  • Participant Challenges and Goals
  • Emotional Intelligence
  • The Five Competencies of Emotional Intelligence
  • Self-Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy
  • Effective Relationships
  • Applying the Competencies
  • Choice and Control Model
  • Outcome Thinking
  • Dealing with Individual Challenges
  • Develop an Action Plan
Digital Age Halls,Capital Building,332,Ikorodu Road,Idiroko Bus Stop,Near LASU Anthony Lagos. Apr 24 - 26 Apr, 2017
NGN 195,000.00
(Convert Currency)

+1-646-202-8832, 08033467639, 08023019508

Related Courses
Internal Communication Management Internal Communication Management

3 days, 15 - 17 May, 2017 

2017-05-15 12:05:00
Lagos State, Nigeria

TSI Limited

Great internal communication enables performance, increases engagement, and delivers value to organizations. But if you're new to the internal communication function, if involvement in internal ...

Advanced Investigation Techniques Advanced Investigation Techniques

3 days, 10 - 12 May, 2017 

2017-05-10 12:05:00
Lagos State, Nigeria

TSI Limited

This advanced participatory program is designed to equip the delegates with the knowledge and skills necessary to lead complex investigations into a range of typical corporate scenarios including ...

Counselling Skills Course Counselling Skills Course

3 days, 12 - 14 Jul, 2017 

2017-07-12 12:07:00
Lagos State, Nigeria

TSI Limited

Workers going through psychological imbalances can only be ameliorated through the services of trained counsellors. Counsellors are needed in work setting to assist in the screening, hiring and ...

Public Sector Budgeting Public Sector Budgeting

3 days, 05 - 07 Jul, 2017 

2017-07-05 12:07:00
Lagos State, Nigeria

TSI Limited

Public Sector Budget is the vehicle by which government programs are planned and implemented to the benefit of the electorate but within the limitation of government revenue. The competing needs of ...