Fundamentals of Banking Operations

FUNDAMENTALS OF BANKING OPERATIONS

Overview:

 In this day and age of high value/high volume business, it is essential that operations personnel have a clear understanding of their responsibilities, and in particular knowledge of what should happen to ensure that tasks are executed in a safe and secure manner, and within the relevant deadlines. As financial Institutions grow, the opportunity to convey such fundamental aspects becomes imperative.

The programme is specially designed to provide participants with thorough grounding in the primary aspects of banks/financials sector-wide operations processing, including focus on basic processing risks and controls, to be better equipped to apply all concepts to their specific operations’ area and effectively manage customer expectations in the changing world.

Learning Objectives:

At the end of the course, participants will be able to:

-     Highlight basic banking principles applicable across all banking operations areas.

-     Identify common and specific risks in processing various financial products.
-     Understand how & when controls are applied to mitigate internal & external risks.

- Appreciate importance of client’s service& where client service opportunities arise within an operation environment.

     Understand the various banking terms.

-     Examine the cost of errors, and how trading & operational errors arise.

Course Content:

-     Fundamentals of banking principles

-     Role of banks as intermediaries in the financial markets.

-     Overview of banking regulations.

-     Account opening service/ “know your customer” rules.

-     Deposit and loan product knowledge.

-      Unsecured and secured loan borrowing/lending.

     Pay and retrieve operational excellence.

-     Fun transfer and clearing house activities

-     Ledger and accounting entries.

-     Cashless policies and mobile money initiatives.

-     The Interbank Settlement Scheme initiatives.

-     E-Channel products and branchless banking.

-     International trade and foreign operations.

-     Customer service excellence.

-     Effective team work.

For whom?

-      For all members of the Institutes:  Associates, Fellows, Microfinance Certified in Banks, Financial and other related organisations:

-     All operations staffs.

-     Relationship officers

-     Bank office staffs.

-     Marketing executives.

-     Business leaders and managers.

CCPD Credits

10 Hours

Participation Fee:     

Individual:                  N25, 000

Group of 2 and above N20, 000

DATE:                          February 21, 2018.

Venue:                        Bankers House, PC 19, Adeola Hopewell, Victoria Island, Lagos

TIME:                           8:00 am

Mode of Payment:

Certified bank cheque/draft should be drawn in favor of The Chartered Institute of Bankers of Nigeria or e-payments to CIBN Access Bank Plc Account No: 0019395540. Please forward evidence of payment to the undersigned.

For nominations/enquiries

Please contact:

Ndidi (08023185048) or email ndidiolaosegba@cibng.org

Eze (08127465565) or email udochuiunegbu@cibng.org