Matec042 - Supervisory Skills Development Course

When employees are promoted to supervisory positions, their success depends on how quickly they learn people management skills to complement their technical knowledge. This unique “how to” course provides new and experienced supervisors with practical skills needed to lead their teams to success.

Course Benefits

At the end of this Supervisory Skills Development Course, participants will be able to:

• Know the role and competency of supervisor
• Be responsible and motivate others for optimal results
• Delegate effectively and control work quality
• Listen and communicate assertively
• Resolve conflict at work
• Manage team meetings productively
• Understand and develop personal authority
• Bring out the lead in his people

Training Modules

• Principles of supervision
• Organizational structure/Supervisor responsibility
• Communicating with others
• Defining Information
• Giving Instructions and Briefing Others
• Receiving Instructions
• Importance of meetings and feedback with team
• Listening Skills
• Planning Process
• Management Processes
• Determining Goals
• Plan accomplishment of goals
• Development of plans and Action
• Controlling and Review of Work
• Leadership and Delegation
• Teamwork and Sharing Knowledge
• Training and Development of Workers
• Problem Solving and Decision Making
• Workers’ Discipline and Productivity
• Daily Routine Activities, Time Priority and Management

Target Audience

This course is designed for all levels of Technical Personnel in the oil and Gas Industry as well as in Chemical and Process Industries but will greatly benefit:

• Technical Personnel in charge of Production
• Maintenance and Operations Engineers
• Operators
• Supervisors
• Engineering Managers

Award of Certificate:

At the end of the programme, only participants who have succeeded in completing all assignments shall be awarded a certificate.