Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Effective Employee Engagement and Motivation Course

By: McTimothy Associates Consulting LLC  

Lagos State, Nigeria

18 - 20 Apr, 2024  3 days

Follow Event

  

NGN 175,000

Get 10.00% off

Venue: The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos.

Event Video

Other Dates

Venue Date Fee  
The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos., Lagos State, Nigeria 26 - 28 Jun, 2024 NGN175000
The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos., Lagos State, Nigeria 26 - 28 Sep, 2024 NGN175000

Employee engagement is not just an HR issue, it is primarily a business challenge that modern organizations are increasingly facing. According to Gallup International only 29% of employees are engaged in their work, 55% are not, and 16% are actively disengaged. The cost of employee disengagement is enormous, Gallup puts it at $470 billion per year for the US economy. As such, employee engagement and retention become a top priority for modern organizations who want to compete in the market, increase their market share and achieve higher returns on investment. In this course, you will learn what employee engagement is all about, design appropriate surveys to measure it, and most importantly craft and implement successful engagement initiatives that impact overall business performance.

Course Methodology

This course uses a mix of interactive techniques such as lecturettes, case analysis, discussions, group activities, sharing experiences as well as short films about organizations that have managed to boost their employee engagement rates.

Course Objectives

By the end of the course, participants will be able to:

  • Defend the value of employee engagement to an organization and explain it
  • Derive learning lessons from the ABC (Antecedents, Behaviors, Consequences) model for engagement
  • Design, build and implement the requirements for an engagement culture
  • Evaluate and track the impact of engagement on business performance
  • Craft specific HR practices aimed at increasing employee engagement
  • Identify, develop and champion the required change initiatives
  • Build comprehensive employee engagement surveys and interpret their results

Target Audience

Managers who want to know the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile. More specifically, the course is tailored to meet the needs of professional HR people as well as supervisors and managers whose primary responsibility is to engage and motivate their staff.

Target Competencies

  • Employee engagement
  • Survey design, administration and interpretation
  • Rapport building
  • Interpersonal communication
  • Giving feedback
  • Relating and networking
  • Planning and organizing
  • Analytical thinking

Course Outline

The Case for Employee Engagement

  • Today's business reality
  • Managing times of changing people
  • What people want; employees versus employers wants
  • Defining engagement
  • Satisfaction versus engagement
  • Gallup's Q12 index of engagement
  • The engagement business case; the Return on Investment (ROI) of engagement

The Antecedents, Behaviors, Consequences (ABC) Model Of Engagement

  • Why people do what they do
  • Carrots or sticks
  • The ABC models
  • Behavior modification
  • The ABC model for behavior modification
  • Antecedents at work
  • The top engagement antecedents - expectations
  • What makes consequences effective
  • Consequences that kill engagement
  • Positive and negative reinforcement
  • Organizational tools to communicate expectations

Engagement Culture & Motivation

  • Things that are important to employees
  • The drivers of engagement
  • The building blocks of an engagement culture
  • Spitzer's eight desires of motivation and engagement
  • An employee engagement model
  • Two-way communication
  • Trust in leadership
  • Career development
  • Employees role in success
  • Shared decision making
  • Career discussion
  • Employee gatherings
  • The role of values in building a culture of engagement

The ROI of Employee Engagement

  • Employee retention funnel
  • Research data about engagement metrics
  • On-Boarding breakeven point
  • ROI of engagement calculations: A practical example

HR Practices for Engagement

  • The talent war and the cost of losing it
  • Building the employee brand; what an engaged employee looks like
  • Factors that improve employee engagement
  • Activities that organizations can follow to build engagement
  • Building high performance teams: a powerful engagement tool

Employee Engagement Initiatives

  • The CEO: Chief Engagement Officer
  • Leadership that ignites passion
  • The VOICE framework
  • Managing employee engaging events
  • Checklist of employee engagement best practices
  • Employee engagement ideas from A to Z

Employee Engagement Surveys

  • Four surveys not one
  • A suggested framework for designing an effective engagement survey
  • Fairness
  • Involvement
  • Wellbeing
  • Information
  • Degree of engagement
The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos. Apr 18 - 20 Apr, 2024
The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos., Lagos State, Nigeria 26 - 28 Jun, 2024
The Professional Place 12B, Olumoroti Street, Gbagada Phase 2 Estate, Gbagada Lagos., Lagos State, Nigeria 26 - 28 Sep, 2024

Registration: 10:00:am - 04:00:am

NGN 175,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
NGN 175,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
NGN 175,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
NGN 175,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
(Convert Currency)

Patience 07034854045; 09080022449; 08058805333

5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants

Related Courses

Customer Complaint Management System: A Tool For Customer Services Improvement Customer Complaint Management System: A Tool For Customer Services Improvement

3 days, 06 - 08 Jun, 2024 

2024-06-06 12:06:00 2024-06-06 12:06:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect related to the individual employee who deals face to face with the ...

 ITIL Service Strategy Course ITIL Service Strategy Course

3 days, 29 - 31 May, 2024 

2024-05-29 12:05:00 2024-05-29 12:05:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

ITIL in relation to other publications in the Best Management Practice portfolio Why is ITIL so successful? Service management as a practice Services and service management Basic concepts Governance ...

Accounts Payable, From Accounting to Management (Classroom Training) Accounts Payable, From Accounting to Management (Classroom Training)

3 days, 25 - 27 Apr, 2024 

2024-04-25 12:04:00 2024-04-25 12:04:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Accounts payable is not just processing checks, mailing them, and then filing the backup paperwork. To manage accounts payable truly and effectively, one must understand the AP department's ...

Performance Management: Setting Objectives and Conducting Appraisals Performance Management: Setting Objectives and Conducting Appraisals

3 days, 25 - 27 Apr, 2024 

2024-04-25 12:04:00 2024-04-25 12:04:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it becomes imperative for supervisors and managers to improve ...