Civility in the Workplace Course

In as much as we are not endowed with mono-behavioral tendencies as people, civility either we like or not, must be imbibed. Needless to say, that managing workplace has become a dynamic environment to that extent that managing the differing generations is a task where productivity counts. Workplace civility as “behaviors that help to preserve the norms for mutual respect in the workplace; civility reflects concern for others.” Incivility in the workplace can have an impact on productivity and commitment to the organization

At this session, the Code of Civility - (Respect) will be dealt with using different scenarios for proper assimilation  – Treat Management, faculty, staff with respect and in a professional and courteous manner at all times and in all communications, whether in person or in written communication (including e-mail). (Kindness) - Refrain from using profanities, insults, or other disparaging remarks as this is common to Managers.

Who Should Attend The Course?

This course will benefit anyone who manages people, in particular:

Line Managers, Supervisors, Team Leaders, Sales Managers, HR Officers, Project Managers, Change Managers, New Managers, and Staff moving to Management Position