Management Skills for First Line Managers Course

First line managers have a huge impact on organisational culture, employee engagement, productivity and performance. The role of a First line manager is to link senior leadership to the front line.

However, these individuals are often promoted into management positions due to exceptional performance in technical roles – without a track record of managing people.

Almost 8 in 10 employees are promoted into a management position without any management training

69% of managers feel unprepared for the changing workplace

38% of employers cite a lack of leadership and management skills as their biggest skills challenge

This intensive two-day course is designed to help your first line managers understand exactly what they need to do to become highly effective at work.

Training Objectives

We’ll cover core management skills and personal development techniques such as:

• Management styles
• Building high performance
• Handling difficult situations
• Setting goals
• Delegation
• Feedback
• Time Management
• Coaching skills
• Communication Skills

Who Should Attend?

• Managers new to management completely
• Those taking on larger teams and responsibilities
• Experienced managers or team leaders who have never received formal training