This course introduces you to how stress affects your business and introduces concepts on how to manage stress within your business.

Who should attend?

• HR Managers and professionals
• Department Heads
• Business Owners
• Any professional who needs to understand how stress can affect your business and how to manage stress in your business.

Course Agenda Highlights

• Stress and the Workplace 
• What is Stress?
• Impact on the Workplace
• Absenteeism and Turnover
• Measuring Absence and Turnover
• Motivation and job satisfaction

Organizational Influence on Stress

• Organizational Factors
• Working Conditions
• Work Overload
• Work Under load
• Responsibility
• Job Security
• Change
• Interpersonal Demands
• Relationships with Colleagues
• Personality profiles
• Role Ambiguity
• Role Conflict
• Stress and the Individual
• Stress and personality Types
• The General Adaptive Syndrome
• Physical Symptoms
• Behavioral Symptoms

Managing Stress in the Workplace

• Role of Management
• Role of the Individual
• Support Programs
• Personal Coping Strategies
• Anxiety Management