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Advanced Secretarial Skills for Executive Assistants

By: Learnway Africa

Lagos State, Nigeria

20 Jun - 01 Jul, 2022  12 days

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NGN 250,000

Venue: Akowonjo Lagos

The role of the executive secretary is rapidly changing and he/she is taking on more of the work of the manager.  He/she need to develop administrative skills into managerial talents in order to enable his/her superior to delegate work with assurance.

Course Objectives

 By the end of the program, participants will be able to:

  • Identify present, individual strengths and weaknesses in the performance of executive secretarial duties.
  • Identify the elements of good office design and environmental features to facilitate work flow and good communications
  • Be aware of health, safety and security at work.
  • Identify cultural differences and diversity in the workplace
  • Analyze the personal attributes and requirements of the executive secretary
  • Identify the basic management concepts of goal identification, setting priorities, implementation and evaluating effectiveness.
  • Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
  • Organize, prioritize and store paper documents
  • Use technology in the office to the best advantage
  • Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
  • Be aware of the communication process in business
  • Use the appropriate communication medium
  • Be aware of the causes of communication breakdown
  • Practice effective listening techniques
  • Write effective meetings documents
  • Identify the procedures for planning and preparing a successful presentation
  • Be aware of the use of visual aids and technology in presenting information
  • Consider the importance of business ethics
  • Relate business ethics to day to day ethical dilemmas in the office
  • Be aware of the importance of motivation at work
  • Be aware of the function of groups and teams
  • Be aware of the dynamics of groups and the way in which they interact
Akowonjo Lagos Jun 20 - 01 Jul, 2022
NGN 250,000.00
USD 600.00
(Convert Currency)

Rosemary Okonkwo +2348183174787

10% for 5 or more delegates
Faculty Members

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