Banking Operations Course

This course is designed to educate bank workers and accountant, finance managers and other managers with little or no knowledge of handling banking activities as well expose modern trends in banking transactions. It will also equip delegates with the right tools necessary for efficient performance. It will also be refreshing to professional and practicing bankers.

Course Content:

Banker and Customer Relationship

• Essentials of banker customer relationship
• Types of customers: personal and business customer
• The banker’s duties
• Customers obligations
• Liens, appropriation and combination
• Banker’s duty of secrecy

Nature of Service Provided by Bank

• Service to personal customer: Current accounts, deposit accounts, savings accounts, loan accounts, overdrafts
• Service to personal customers: Opening or cashing credit, services to travelers, safe custody, status inquiries
• Services to business customers: Financial services, standing orders, business advisory services, night safes etc
• Exchange control and foreign Exchange services

Cheque Administration and Possible Reason for Fraud

• Types of cheques
• Types of crossing and implication
• Cheque as negotiable instruments
• Holder for value and holder in due course
• Cheque clearing system and clearing house operating including associated fraudulent practices
• Special clearing of cheques
• Different types of associate fraud.

Bank Reconciliation, Avoiding and Recovery of Excess Bank Charges/ Under credits and Fraud Management

• Advanced bank reconciliation techniques
• Identifying and managing possible areas of fraud
• Different types of bank charges
• Update on the bankers tariff
• Detecting unauthorized bank charges
• Calculation to determine excess bank charges
• Calculation to determine under-credits
• Negotiating bank charges
• Remedies for recovering excess charges and under-credits
• Case study.

Managing Bank Credit

• Types of bank credit to customers: Overdrawn current accounts. Overdraft, term loans etc
• Determining the need for credit facility
• Advising management on type of facility to use
• Structuring bank credit
• Managing withdrawal level
• Managing cost of credit
• Avoiding credit failure
• Documentation for credit

Banking Investment Instruments

• Types of banking investment instruments i.e. fixed deposit, treasury bills, treasury certificates, bankers acceptance, call money, including various available bank products
• Determining excess funds available
• Advising management on the types of investment
• Ensuring safety of investment
• Resolving the profitability, safety and liquidity tangle
• Tax implications of investments
• Emerging trends

Foreign Exchange Transactions

• Overview of the foreign exchange market
• Quoting exchange rates
• International payment procedure and documentation
• Managing Demilitarize accounts
• Trends in money transfer transaction
• Emerging trends and future challenges.

Who Should Attend:      

Directors, Accountants, Auditors Treasurers Investment Manages, Banking Officers, and other Senior Middle Management who perform related functions in the public and private sectors including Banks, Oil Companies, Trading organizations, Government Ministries, parastatals, Agencies, Commissions, Local Governments, etc.