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Achieving Administrative Excellence, Managing the Office of the Future

By: Newways Consulting

Lagos State, Nigeria

25 - 27 Oct, 2022  3 days

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NGN 145,000

Venue: Lagos

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy.  Organizing all the pieces and parts of your professional life – from workspaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes. The new COVID-19 world environment also creates its own unique challenges affecting almost all the responsibilities of the professional administrator. This interactive training tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships no matter what the challenges.

Training will feature:

  • Managing your time more effectively for increased productivity
  • Understanding the secrets and pitfalls of effective communication
  • Learning how to work in a virtual, post-covid work environment. 
  • Managing your emotions, stress, and motivation levels
  • Essential skills for organizing any project, meeting, or event

By the end of this Course participants will be able to:

  • Work smarter and leverage their time to get things done quicker
  • Set and achieve short- and long-term goals
  • Communicate confidently and clearly at all levels
  • Present themselves professionally in online and real-life meetings and presentations
  • Organise themselves, their office, and their executives more effectively

Course Content

  • Mastering your Workload
  • What is your personal and work vision?
  • The secrets to working smarter rather than harder
  • Achieving long and short-term goals through proper scheduling and prioritizing
  • Setting up administrative systems and procedures that work
  • Time Management secrets to adopt and time wasters to avoid
  • The latest technology to help you achieve administrative excellence

Essential Communication Skills

  • Common communication styles
  • How to be an assertive communicator
  • How to set boundaries without saying "no"
  • Understanding different personality types
  • Dealing with difficult personalities and situations
  • Emotional intelligence at work
  • Avoiding ego games and unnecessary conflicts

Working with your Boss and your Team

  • Managing administrative responsibilities in the virtual workplace
  • Developing a strategic partnership with your boss
  • Keeping on top of calendars, appointments, and schedules
  • Making travel and accommodation arrangements
  • Preparing the office and tasks for your absence – holiday or lockdown
  • Organising, attending, and minuting meetings – online and in person

Professionalism in the Workplace

  • Handling the Phone Professionally – avoiding common mistakes we all make
  • Writing friendly and professional emails
  • Social media and technology savviness
  • Mind Mapping for organising and planning
  • Event planning – Small and medium sized project planning basics
  • Making confident, clear presentations – online or in person
  • Maintaining your professional image – even whilst working at home

Self and Stress Management

  • Managing your responsibilities, roles, resources, and relationships from the inside-out
  • The power of the sub-consciousness
  • How to remain motivated and passionate about work in times of uncertainty
  • Handling stress and pressure and anger at work
  • Work life balance – how to achieve it
  • Taking care of yourself and others without burn out
  • Where to go from here – continuing professional development

Target Audience

The Conference is suitable for a wide range of professionals but will greatly benefit:

  • Office Managers or Coordinators
  • Executive Secretaries
  • Administrative Assistants
  • Administrative Managers
  • Executive Assistants
  • Admin Officers and Confidential Secretaries
  • Personal Assistants

Accommodation: This course is non-residential. Participants are to lodge in hotels of their choice near the Training centre. A list of these Hotels will be provided on request.

Lagos Oct 25 - 27 Oct, 2022
NGN 145,000.00
(Convert Currency)

Dr Chris Egbu +2348023194131

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