Administration is the foundation that guides the process of carrying out activities in conformity with laid down policies, procedures, rules and regulations in an organization. It is, therefore, necessary for managers, supervisors and administrators to be equipped with the requisite administrative skills through this “one-stop-workshop”.

For whom:

Office Managers, Owner-Managers, Administrative Managers/Officers, Heads of departments in organizations, Senior Secretaries, Executive Secretaries and Personal/Executive Assistants.

Learning objectives:

At the end of the course, participants will be able to:

• Describe in precise terms the policies, procedures, rules and regulations involved in business operations and administration.
• develop organizing skills
• appreciate good communication skills
• manage office funds better
• develop good management skills