This course provides a comprehensive understanding of the essential administrative office procedures and management skills required in a modern office environment. It covers various aspects of office administration, including office organization, communication, record management, scheduling, and the use of office technology. The course aims to equip participants with the knowledge and skills necessary to efficiently manage office operations and support organizational goals.

For Whom:

The course is designed for a diverse group of individuals who are either looking to enter the field of office administration or enhance their existing skills to advance their careers. The primary target audience includes: Aspiring Administrative Professionals, Current Administrative Assistants, Office Managers, Small Business Owners and Entrepreneurs, and Human Resources Professionals will all benefit from this course.

Learning objectives:

At the end of the program, participants will be able to:

• explain the roles and responsibilities of administrative professionals.
• develop effective communication skills for a professional office setting.
• learn the principles of office organization and management.
• master techniques for managing records and information.
• gain proficiency in using office technology and software.
• develop skills for managing time, tasks, and schedules effectively; and 
• explain the importance of professionalism and ethics in the workplace