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Workshop on Business Etiquette, Protocol and Logistics Management For Senior Administrative Executives and PAs

By: Human Capital Associates Global Consult Ltd

State, Nigeria

02 - 06 Sep, 2024  5 days

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NGN 195,500

Venue: Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State.

This program covers full range of conventions, rules, customs, and expectations that professional administrative managers, personal assistants and protocol officers must master in order to successfully interact professionally with customer “internal and external” VIPs and high level business people. Participants will learn the written and unwritten rules of official protocol, business etiquette, customer relations, logistics management as well as international cultural norms and variations.

This course is ideal for officials, whose role includes facilitating important and high level logistics arrangements, handling VIPs and managing formal events.

For whom:

This program is designed for Administrative managers/officers, Personal Assistants, Executive Secretaries, Protocol officers, Public Relations Personnel, Event Planners, Managers and Coordinators, Administrative Personnel responsible for coordination of events and staff involved in protocol and handling VIPs and Diplomats.

Learning objectives:

At the end of the program, participants will be able to:

  • Increase and strengthen protocol and etiquette skills in handling dignitaries and VIPs;
  • Equip participants with skills to navigate today’s culturally diverse business environment;
  • Develop skills in orchestrating VIPs visits, meetings, ceremonies and special events;
  • Identify the various tasks in management of events and the human and physical resources required to stage successful events;
  • Equip participants with skills to organize events without the help of event coordinators thus saving the organization some money; 
  • Promote acceptable manners and respect for others.
  • Take control of your first impression and create a positive professional image
  • Network effectively and build rapport with clients, colleagues’ vendors
  • Communicate with polished language skills and write professional emails
  • Send the right message through your personal presentation, body language and posture
  • Approach difficult situations with composure and confidence
Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State. Sep 02 - 06 Sep, 2024

Registration: 09:00:am - 04:00:am

NGN 195,500.00 + 9,775.00 (VAT)
USD 5,500.00 + 275.00 (VAT)
(Convert Currency)

Asije Philip 08051365946, 07087578814, 08068933608, 08029170491, 08145745664, 09112830607

Group discount available
Dr. Shaaban Haggag – PhD. MBA, (City University, WA. USA) MEHRMA. SHRM. - A senior specialist in organization development; Through his practice, have brought over 28 years of business experience and work background that spans business areas, such as sales, marketing, distribution, country management, people and organizational development as well as human resources. An organizational development business partner & strategic Human Resource professional who currently provides consultancy services to medium to large sized businesses in diversified industries including international businesses across Africa, Asia and the Middle East countries. Play a vital role in aligning business processes with organizational goal and strategies. Strong team player, attention to detail, unrelenting respect for ethics & compliance models in a regulated environment. Dr. Shaaban Haggag combines strong industry and geography knowledge coupled with business leadership skills enables him to consistently manage complex organizational development & HR projects. Dr. Shaaban possesses strong inter-cultural competency, having worked with Bristol-Myers Squibb in the capacity of Director, Organization Development for the Middle East region and extended HR Director for Africa, having led cross functional projects and change initiatives as well as handling M&A projects. He will join other internationally acclaimed professionals to anchor this program.Dr. Nosike Agokei is a seasoned corporate manager, boardroom expert, legal practitioner, banker, Economist, Corporate Governance expert, Chartered Secretary, Arbitrator and a Chartered Accountant. He has diverse experience in banking, accounting, board practices, leadership and dynamics (including corporate governance, induction and board evaluation), legal, administration, human resources, strategy, corporate and public affairs, and taxation, covering over thirty years. He holds the degrees of B.Sc Economics, LLB, BL, M.Sc Economics and a Doctorate Degree. He is a fellow of the Institute of Chartered Accountants of Nigeria (FCA); a member of the Institute of Directors, a fellow of the Institute of Chartered Secretaries & Administrators of London, United Kingdom (FCIS); a member, Chartered Institute of Taxation (ACTI); a fellow, Chartered Institute of Bankers of Nigeria (FCIB); and a fellow, Chartered Institute of Arbitrators, UK (FCIArb). He is currently a Legal, Management Consultant and Facilitator to several organizations in Nigeria and abroad (in the past and presently), including the African Development Bank, Abidjan, Cote D’Ivoire and at their offices all over Africa, the Institute of Directors, the Chartered Institute of Bankers of Nigeria and the Institute of Chartered Secretaries & Administrators of Nigeria. He has undertaken management consulting projects for a couple of organizations in Nigeria, Kenya, Tunisia, the United Kingdom and Ghana.
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