Today's leaders expect you to have the management skills it takes to manage your time ...set priorities... and get results without micromanagement. In fact, every skill you have today is a management and leadership skill. From project management to communication to handling office politics, this workshop takes your skills and weaves in a leadership approach guaranteed to take your skills to the next level.

When you return to work, you'll become a leader who gets results. And with that comes recognition and opportunity.

For whom:

This program is designed for Administration Assistants, Personal Assistants, Secretaries, Supervisors/Team Leaders, Office Managers, and any individual working in the office support field

Learning objectives:

At the end of the course, participants will be able to: 

• Manage competing priorities with less stress
• Give feedback that gets results
• Handle difficult people with confidence
• Get things done through others — easily
• Defusing conflict with finesse
• Identifying negotiation opportunities, you face every day
• Building a network that moves you forward
• Embracing change and using it to your advantage
• Solving problems without turning to your boss