Many organizations are suffering from widespread dissatisfaction in their workforce; those who can leave do so while the mediocre remain. The first-line or middle management is saddled with this responsibility. The talented employee may join a company because of its charismatic leaders, its generous benefits, and its worldwide training programs, but how long that employee stays and how productive depends on the immediate superior. Companies need first-line and middle management to motivate, communicate and build relationships effectively. The effectiveness of management and leadership within an organization is directly linked to its success. This program on the essentials of management and leadership is ideal for any organization looking to develop the effectiveness of its teams of leaders and managers.

For whom:

This program is designed for Supervisors, leaders, line managers, Team Leaders, site, operations and production Supervisors, Young employees identified as 'high potential' future Managers, Supervisors who are interested in building their management skills, anyone who needs to work with other team members to bring out their best.

Learning objectives:

At the end of the course, participants will be able to: 

• Understand the concept, process and functions of management and leadership
• Help their team members think out of the box
• Know and practice the fundamental concepts of stakeholder management.
• Help improve employee satisfaction and thus increase retention
• Help their organizations achieve a breakthrough and maintain the entrepreneurial spirit
• Solve organizational problems effectively
• Manage a team to face change effectively
• Look at common problems differently with different results