Performance management is more than a periodic evaluation of performance. It is the art and science of dealing with employees in a manner intended to positively influence their thinking and behaviour to achieve a desired level of performance.  Accordingly, it involves directing and supporting employees in line with the organization’s vision and aims and ensuring that the organization’s strategic goals reflect the needs of the business and are understood by all employees. But it also means that HR Professionals, Business Partners and Line managers need to understand human psychology, human behaviour, and employee attitudes in achieving the organization’s goals.

Learning Objectives:

At the end of the course, participants will be able to:

• Identify and list the key competencies of Emotional Intelligence
• Illustrate examples of performance decline and the appropriate interventions needed
• Be more effective as a manager or supervisor
• Get the best out of their people
• developed a clearer picture of their attitudes and behaviour, and therefore also, of the motivation, attitudes, and behaviour of other people.
• Improve your skills in practical performance management – such as appraisal, discipline, and grievance management

For Whom:

This program is designed for HR Business Partners, All HR and Learning and Development professionals, Leaders and Managers who have responsibility for performance management and those who are new to managing people and are looking for insight into improving their people management skills.