Alternative Dispute Resolution ("ADR") refers to any means of settling disputes outside of the courtroom. ADR typically includes early neutral evaluation, negotiation, conciliation, mediation, and arbitration. Due to the ever-rising costs of conflict in the workplace, employers are increasingly turning to Alternative Dispute Resolution (ADR) as a solution. Employee conflict, labour disputes and wrong termination claims in particular are increasingly common and employers need to take steps to stem the tide of conflict and lawsuits. As burgeoning court queues, rising costs of litigation, and time delays continue to plague litigants, many organizations have begun experimenting with ADR programs. Some of these programs are voluntary; others are mandatory.

The main advantage of this form of dispute settlement is that it allows the parties themselves to control the process and the solution.

For Whom:

This course is designed for private practice lawyers working in International litigation, Civil and criminal litigation, Construction law, Arbitration, and Dispute resolution. Professionals such as Negotiators, Risk managers, Planning managers, Surveyors, Procurement officers, Conflict Managers, Contract managers, Project managers, Quantity surveyors, Complaint handlers

Mediators, Ombudsmen, Company Secretaries, Legal Advisers, and Business development professionals working in corporate organizations can benefit from this program.

Learning Objectives:

At the end of the program, participants will be able to;

• Have a better understanding of the meaning, functions and purpose of Alternative Dispute Resolution (ADR)
• Help their organizations save time and money by negotiating better deals
• Acquire and use problem-solving techniques for internal and external mediation
• Manage and strengthen key relationships with suppliers, customers, the government, employees and other stakeholders
• Manage and reduce complaints and grievances by preventing unnecessary conflicts
• Manage and resolve workplace conflicts quickly and effectively to maintain productivity and morale
• Create more productive employees who can communicate and negotiate effectively with other employees and clients/customers of the organization
• Avoid costly and unnecessary lawsuits/delays in conventional litigation courts
• Appreciate the differences between Alternative Dispute Resolution and Litigation
• Use different approaches in the negotiation process
• Know and explain the functions of a mediator