Corporate and political leadership, communicators, activists, NGOs and sponsors all require a great deal of day-to-day negotiating, mediation and conflict management skills to maintain peace and harmony and ensure stability in communities where they operate. The opportunities are often quite complex, involving strategic relationships, ongoing business arrangements, negotiating with stakeholders, community leaders and top decision-makers, and knowing how to play hard-ball with the big boys. Closing these deals often involves some fairly complicated “give and take” negotiating. Unfortunately, many negotiating professionals are more accustomed to simple transactions, where price is the only parameter.

For Whom: Community Relations Officers/Public Relations Officers Project/Program Managers, Community Relations Committee Members and other Executives interested in managing conflicts, negotiating and maintaining peace in communities where they operate.