Industrial relations management in the public sector has become one of the most delicate and complex problems of modern industrial societies. Industrial progress is impossible without the cooperation of governments and their employees forging harmonious relationships in order to deliver good services to their citizens. Therefore, it is in the interest of all to create and maintain good relations between the government and its employees.

For whom:

Employee Relations Officers and Executives, Human Resources Personnel and Executives, Administrative Officers and Executives, Trade Union Officers and Executives in ministries, departments, agencies, and Local Government Councils

Learning objectives:

At the end of the program, you will be able to:

• Analyze the ILO conventions as it apply to labour and employment laws in government establishments

• Appraise the concepts and theories of labour relations

• Identify the causes of conflicts in organizations

• Develop effective collective bargaining skills

• Develop effective ways of handling employees' grievances

• Develop strategies for addressing employees' welfare