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Advanced Skill Development for Front Desk Officers

By: Learnway Africa

Lagos State, Nigeria

13 - 17 Feb, 2023  5 days

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NGN 150,000

Get 10.00% off

Venue: Lagos/Abuja/Port Harcourt

Other Dates

Venue Date Fee  
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 06 - 10 Mar, 2023 NGN150000
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 17 - 21 Apr, 2023 NGN150000
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 22 - 26 May, 2023 NGN150000
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 05 - 09 Jun, 2023 NGN150000

The Advanced Skill Development for Front Desk Officers course is  designed to provide participants with the knowledge and skills needed to effectively perform the duties of a front desk officer. In this course, participants will learn about topics such as:

  • Providing excellent customer service, including communicating with guests, anticipating their needs, and responding to their requests
  • Handling reservations and check-ins/check-outs
  • Managing guest inquiries and complaints
  • Maintaining accurate and up-to-date records
  • Using technology and software to improve efficiency and productivity
  • Implementing and enforcing policies and procedures

The course will include a combination of lectures, discussions, and hands-on exercises to help participants apply the concepts they have learned. The goal of the course is to equip front desk officers with the skills and knowledge they need to effectively perform their duties and provide excellent customer service.

Lagos/Abuja/Port Harcourt Feb 13 - 17 Feb, 2023
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 06 - 10 Mar, 2023
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 17 - 21 Apr, 2023
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 22 - 26 May, 2023
Lagos/Abuja/Port Harcourt, Lagos State, Nigeria 05 - 09 Jun, 2023
NGN 150,000.00
NGN 500.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

Course can also be delivered online
Learnway Faculty

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