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The Professional Front Desk Officer: Delivering Value through Service

By: Learnway Africa

Lagos State, Nigeria

24 - 28 Jun, 2024  5 days

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NGN 175,000

Get 5.00% off

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jul, 2024 USD175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 19 - 23 Aug, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Sep, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 01 Nov, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 Nov, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 13 Dec, 2024 NGN175000

The The Professional Front Desk Officer: Delivering Value through Service course is  designed to provide participants with the knowledge and skills needed to effectively perform the duties of a front desk officer. In this course, participants will learn about topics such as:

  • Providing excellent customer service, including communicating with guests, anticipating their needs, and responding to their requests
  • Handling reservations and check-ins/check-outs
  • Managing guest inquiries and complaints
  • Maintaining accurate and up-to-date records
  • Using technology and software to improve efficiency and productivity
  • Implementing and enforcing policies and procedures

The course will include a combination of lectures, discussions, and hands-on exercises to help participants apply the concepts they have learned. The goal of the course is to equip front desk officers with the skills and knowledge they need to effectively perform their duties and provide excellent customer service.

Course can also be delivered online. Venue and mode of delivery can be adjusted to meet your requirement

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Jun 24 - 28 Jun, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jul, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 19 - 23 Aug, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Sep, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 01 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 13 Dec, 2024
NGN 175,000.00
USD 700.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

Learnway Faculty

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