Essential Digital Skills for a 21st Century Employee

Over the past decade, companies across industries have digitized their operations and processes. Even now, businesses are employing artificial intelligence (AI) to streamline workflows and supply chains. As a result, today’s job seekers require specialized skills to help them stand out from the crowd.

These courses will give you the essential digital understanding you need for work and everyday life, such as using a computer or other digital devices and staying safe online.

This training will highlight:

• Handling of  information securely
• Creating and editing  digital documents
• Communicate online successfully
• Registering online services
• Effective carrying out online transactions
• Staying safe and being responsible online.

Workshop objectives:

• Use digital skills to handle information, including how to create, find and organize files.
• Create and edit digital content using different applications to enter, edit, format, enhance and save work.
• Use digital skills to communicate through email and other forms of online communication suitable for different purposes.
• Work online and use digital devices safely and responsibly including the storing of personal and sensitive data and being able to identify risks and threats.
• Identify and solve common technical problems whilst being able to identify sources of help when needed.

Training Methodology

This course will be conducted physically and virtually simultaneously, with formal presentations and an interactive training manual. It will be delivered by seasoned trainers with vast experience in their respective fields of practice. The course is taught through a mix of practical activities, theories, group activities, and case studies. The session will be wrapped up by an industry expert to share practical experience related to the course topic, and a Q&A session with the participants.