Supply Chain and Quality Management

In today's economy, it is no longer business versus business, but rather supply chain versus supply chain. To compete, supply chain members must learn to seamlessly integrate, grow, and develop business functions. Traditional quality management practices have been and will continue to be used to address many of these supply chain integration issues. With this in mind, current managerial thinking is advancing the notion of supply chain quality management.

This training course will help participants understand total quality concepts and techniques for managing, controlling, and improving quality.

This training will highlight:

• Understanding the supply chain  (Types of supply chains)
• Service oriented supply chains
• Managing inventories in supply chain
• Supplier relationship/partnership and development
• Pricing and cost analysis
• Negotiation
• Sustainability in supply chain
• Coordination in a supply chain
• Customer Satisfaction, Customer Satisfaction Organization
• Continuous Process Improvements
• Bench-marking 
• Quality Management

Workshop objectives:

• Understand the fundamental concept of supply chain management.
• Making educated decisions on strategic outsourcing and vertical integration.
• Understand customer driven orientation and value adding.
• Analyze and develop suppliers and customer relationships. 
• Managing supply chain risks and costing issues. 
• Select and apply appropriate tools and techniques to plan, control and manage the supply chain to achieve overall efficiency and effectiveness.
• Comprehend cultural and technological impact on global supply chain development.

Training Methodology

This course will be conducted physically and virtually simultaneously, with formal presentations and an interactive training manual. It will be delivered by seasoned trainers with vast experience in their respective fields of practice. The course is taught through a mix of practical activities, theories, group activities, and case studies. The session will be wrapped up by an industry expert to share practical experience related to the course topic, and a Q&A session with the participants.