Administrative Support and Records Management Skills for Office Assisants

Administrative and Office assistants are key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. They are mostly used to run office administrative functions ranging from handling and maintaining records to logistics planning, thereby supporting other functions to deliver results.  In addition, records management is of critical importance to the efficient functioning of any organization. Therefore, being able to quickly obtain the needed records will greatly improve the operations of any organization.

This course on Administrative Support and Records Management Skills for Office Assistants will equip participants with the necessary tools required for efficient and effective delivery of administrative and records management functions.  Practical approach will be deployed to ensure retention of acquired knowledge.

Learning Objectives:

At the end of this intensive program, participants will be able to:

• Take control of their work habits and develop the practical skills and the personal strengths needed to be professional admin support officers.
• Increase their productivity and effectiveness by prioritizing and making continuous improvement of their working practices.
• Manage their relationship with their bosses and plan itineraries effectively.
• Manage time better and work to meet deadlines.
• Express themselves assertively with confidence and clarity to customers, colleagues, and bosses.
• Perform better at record keeping, organizing meetings, and providing useful assistance to their supervisors.
• Develop their levels of self-motivation, self-control, and self-confidence.
• Use a wide range of thinking skills, including planning, problem solving, creative thinking and decision-making.
• Differentiate between documents and records and know how to classify records.
• learn the most efficient ways of filing in other to save time in locating records.
• Understand why societies, cultures, organizations, and individuals create and keep records.
• Become conversant with the terminology and concepts used in record keeping and file management.

Course can be held online, at Abuja, PH or Nasarawa