Managing Virtual Teams

Managers that are asked to lead these virtual teams do not only face the usual leadership dilemmas; they also have to be able to adapt to these challenges in an environment where the rules have changed. Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organisational and personal performance. If you have virtual teams and you want to make your managers more effective and refocus existing teams by developing your management team skills, it is important that you attend this training.

Modules:

Virtual teams: the new normal

• Virtual Team Defined
• Physical Work Team Vs Virtual Work Team
• Business Case of Virtual Work Team
• Virtual Leadership Styles - The Skill/Will Matrix
• Collaboration & Conflict Resolution
• Virtual Tools and Technology
• Difference between Virtual Teams and Remote Teams

The concept of agility in virtual teams

• Definition
• The 12 Principles of Agile
• Agile Leadership
• Team Agility
• Operational Agility
• The Traits of Agile Teams
• Linking Agility to Performance

Performance management for virtual teams

• Balance Score Card
• The Presence of Goals & Accountability
• KPI Setting & Performance Management for Virtual Teams
• Check list
• Check-In

Delivering Innovations and results through virtual teams 

• Connecting Virtual Teams to Purpose and Meaning
• Virtual Team Dynamics and the Big Picture
• Innovation & Problem Solving within Virtual Teams
• Diversity & Inclusion in Teams
• Managing Divergent & Convergent View Points
• Teamwork: Creating a Culture of Helpfulness - Enterprise Contribution
• Virtual Team Learning

Learning Objectives:   

At the end of this managing a virtual team training course, your participants will be able to:

• Understand and develop the skills required to effectively manage a virtual team.
• Build engagement and trust with members of their virtual team.
• Effectively use technology and tools to support communication within the team.
• Improve their communication and feedback approach with their virtual team.
• Track progress and performance management of team members to achieve success