Office Management and Communication Techniques

A professional Office Manager effortlessly combines a diverse range of responsibilities ensuring that office processes and activities are efficiently and smoothly managed. This course will help participants develop an assertive and organized approach to managing people and processes in their office, to facilitate harmonious and productive working. The course additionally aims to develop participant’s communication, reporting, and writing skills.

PROGRAM OBJECTIVES

MODULES

Module 1: Defining the role of the Office Manager 

Module 2: The Art of Communication

Module 3: Writing Skills from Linguistic Perspectives

Module 4: Writing an Accurate and Effective Report 

Module 5: Essential rules for Preparing Reports

Module 6: Creative ways for Presenting Reports 

Module 7: Appointment Setting