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Essential Leadership Skills for Supervisors and Managers

By: Cynet East Africa Consultancy

Kenya

05 - 09 Aug, 2024  5 days

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USD 1,050

Get 10.00% off

Venue: Nairobi

Other Dates

Venue Date Fee  
Nairobi, Kenya 10 - 14 Jun, 2024 USD1050
Nairobi, Kenya 07 - 11 Oct, 2024 USD1050
Nairobi, Kenya 09 - 13 Dec, 2024 USD1050

As supervisors, team leaders, and managers progress in their careers, they soon realize that new or more advanced skills and knowledge are required to achieve greater success. This means being able to manage other people, projects, and priorities and to lead teams effectively. This course provides a reliable framework to understand the key drivers of leadership and management success and a toolbox of essential leadership skills for supervisors & managers.

 

PROGRAM OBJECTIVES

•Understand the difference between managing and leading
•Understand the key leadership and management skills
•Explore the main drivers of leadership and management success
MODULES

Module 1: Practical Frontline Leadership Skills

•The Difference between Leadership and Management
•How Your Leadership Drives Performance
•The Leadership Cycle: daily, weekly, monthly
•Leadership Toolbox: the key leadership and management skills
•Personal Leadership Inventory

Module 2: Leadership in Action – People, Priorities, and Projects

•Dealing with distractions and understanding the value of your time
•Prioritization and organization: how to master both and teach others
•Setting and communicating vision, mission, and goals
•Working together to achieve your goals: the secrets of the great team working
•Essentials of project management for managers
•Coordination activities in the digital age: tools and techniques 
 
Module 3: Improving your Team’s Performance
 
Mindset, team dynamics and motivatio 
•Limiting beliefs and other brakes on performance
•Emotional intelligence and influence
•Teamwork and trust – management skills for managing teams
•Deep listening, reflection and learning – learning and working as a team
•Situational leadership and the one-minute manager

Module 4: Leading through Better Communication

•Leadership and management communication strategies
•Gaining rapport and building credibility with your team
•Effective questioning and listening skills
•Ways to be more convincing and overcoming conflict
•Negotiating agreement and getting a win-win

Module 5: Managing People and Change

•Theories of change: why we find change hard / how to make it easy
•Coaching for performance: Giving and receiving feedback
•Difficult conversations and conflict
•Working relationships (managing up and down)
•Personal development and growth plan
•Leadership and management skills: summary
•Personal development plans
CERTIFICATION
Upon successful completion of the training, participants will be awarded Cynet East Africa Consultancy certificate.
N/B
Training will be facilitated by Cynet East Africa Consultancy seasoned trainers
Nairobi Aug 05 - 09 Aug, 2024
Nairobi, Kenya 10 - 14 Jun, 2024
Nairobi, Kenya 07 - 11 Oct, 2024
Nairobi, Kenya 09 - 13 Dec, 2024
USD 1,050.00
USD 1,050.00
USD 1,050.00
USD 1,050.00
(Convert Currency)

Janet Cherono/Nancy Kemunto +254 792 972525/+254 204401089

10% discount
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Leadership Skills Managers and Supervisors
       
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