Management Essentials

If you become a manager in any enterprise with the right potential, you could get to run an end-to-end business function with a lot of perks, benefits, and recognition for your work. Management essentials encompass a broad range of topics, including strategic planning, communication, team building, problem-solving, and conflict resolution. At its core, management essentials involve understanding organizational goals and objectives, aligning resources and people to achieve them, and continually assessing and adapting to changes in the business environment. Effective managers grasp the importance of motivating and empowering their teams, fostering a positive work culture, and driving performance through clear direction and accountability. They also recognize the significance of continuous learning and development, both for themselves and their teams, to stay agile and competitive in a dynamic marketplace. In essence, management essentials serve as the foundation upon which successful leadership and organizational success are built.

Program Objectives

• •Understanding the role of a manager in the overall productivity, quality and profit of an enterprise
• •The ability to understand objectives, scope and hierarchy involved in managing an organisation
• •The understanding of risk, threat and vulnerability of the production process
• •Capability to evaluate performance through credible metrics
• •Ability to express ideas with teams in an engaging manner
• •The skill to manage teams, conduct large group discussions and solve problems effectively

Modules

Module 1:  What is Management?

• •How is Management viewed globally?
• •Counting value or creating value?
• •Exercising Influence vs Power
• •The Management Process
• •Management in different industries

Module 2: Organizational Management Hierarchy

• •Managerial Hierarchy – Top, Middle & Low-Level Managers
• •Administrative or Top Level of Management
• •Executive or Middle-Level Management
• •Operative or Lower-Level Management
• •First Line Managers and Team Leaders
• •Organizational Structure Chart

Module 3: Centralized and Decentralized Organizations

• •Authority and Decision Making
• •Chain of Command
• •Span of Control
• •Fixed Work
• •Variable Work

Module 4: Importance of Supervisory Skills

• •Self-management
• •Positive Mindset
• •Time-Management
• •Structure, Discipline and Prioritization
• •Power of Good Communication
• •Group Activities & Feedback

Module 5: Problem Solving | Management Skills

• •Defining a Problem Statement
• •Analysis and Description
• •Fishbone Analysis
• •Solution Development Phase
• •Structured Implementation
• •Measuring Impact

Module 6: Controls | The Management Process

• •Introduction to Planning
• •The process of organizing
• •Directing as a Manager
• •The Process of Controlling
• •Performance Measurement Metrics
• •Role of Controlling in Production Goals

Module 7: Quality, Production and Profitability

• •Productivity and Quality
• •Effect of Productivity and Quality on Profits
• •Strategy and Vision
• •Planning and Co-ordination
• •Projects and Practice

 Module 8: Total Quality Management (TQM)

• •TQM – Definition, Rules and Cases
• •The Five Principles
• •Customer Focus
• •Kaizen
• •Teamwork and Mutual Respect

Module 9: Management by Objective (MBO)

• •What is Employee Engagement?
• •The Practice of Engagement
• •The 4 Steps of Planning and Control
• •The 8 Business Objectives
• •Managerial Strategy for Employee Inclusion

Module 10: Business Management |Risks, Threats, and Vulnerability

• •What is a Business?
• •Vulnerability Defined
• •Detecting the presence of a Threat
• •Risk Assessment and Mitigation
• •Types of Risk
• •The Risk Management Process

Certification

• Upon successful completion of the training, participants will be awarded Cynet East Africa Consultancy certificate.

N/B

• Training will be facilitated by Cynet East Africa seasoned trainers.