Managing Virtual and Remote Employees /Teams

The notion of remote working or a virtual workspace, often referred to as "Work from Home," has been present in the corporate world, but its current widespread implementation is unprecedented. This shift has fundamentally altered the dynamics of work styles. Managing employees in remote settings has become a critical challenge. Companies worldwide are making substantial investments to facilitate remote work in a virtual environment. However, the success ultimately hinges on the abilities of leaders and managers to maintain normalcy and even surpass expectations. Close monitoring of effective management and performance in these setups is essential to ensure the desired outcomes in this new normal.

Program Objectives

• Get a competitive edge over your peers for the next leadership role in virtual set-ups.
• Understand the true potential of remotely working and dispersed teams.
• Keep track of team’s productivity remotely
• Know the Do’s and Don’ts when managing such teams.
• Build a team which is empowered and enjoy free communication.
• Get to know the latest technologies and tools which can help in managing remotely working employees.
• Comprehend management theories critical for leadership in virtual workspaces.

Modules

Module 1: Understanding Virtual vs Co-located.

• Understanding what is Virtual/Remote working?
• Identify the degree and types of Dispersions and map it in your team.
• How Collaboration differs in Virtual and Co-located teams?
• Pros and cons of a virtual and remotely working teams.
• Overview of Do’s and Don’ts in managing virtual and remote employees
• Derive techniques from Co-located workspaces and applying them in remotely working teams.

Module 2: Identifying Challenges of a Remote Workplace

• What managers can miss in managing remote teams and employees?
• Challenges in establishing free-flowing Communication within remotely working teams.
• Tracking Productivity of remotely working teams and employees
• How a lack of trust can impact the performance of virtual teams and remotely working employees

Module 3: Addressing the challenges of managing remote and virtual employees/teams.

• Devise an overall working plan.
• Implement Gamification as a technique in your virtual working teams.
• Can technology be your friend in addressing remote working challenges?
• Create an environment where employees feel empowered and accountable.
• Inculcate virtual team-building exercise in your weekly schedules.
• Close tracking of the work items and not micromanage.

Module 4: Latest Technology in Managing Virtual and Remote employees/teams

• How to boost your management using the right and effective tools?
• Knowing the best application/technology/tool for each managerial task
• Importance of Instant Messages for remotely and virtually working teams/employees
• Why ‘Video’ should take precedence over ‘Audio’ in ‘Audio-Video conferencing’?
• Using Productivity tools in the best possible way which empowers remote employees.
• Virtual celebrations
• Identifying different types of communication tools and where to use it.

Module 5: Making Communication work for you in the virtual workplace.

• Why effective communication is most important in managing remote employees/teams?
• Communicate to Commit
• Use of correct tools for communication
• Allow un-official communication in a controlled manner.
• How does communication help build trust?
• How communication can help in socialization
• Use communication tools to increase ‘Employee awareness’.

Certification

Upon successful completion of the training, participants will be awarded Cynet East Africa Consultancy certificate.

N/B

Online training available at USD 710.

Training will be facilitated by Cynet East Africa Consultancy seasoned trainers.