Computer knowledge is the basic concepts and skills required to understand and use computer hardware, software, and networks. In office administration, computer skills are essential for managing information, communicating, and completing administrative tasks efficiently. This program will focus on the essential computer fundamentals for office administration.

Computer skills are essential for office administration, enabling efficient information management, communication, and administrative tasks. The use of computer systems and networks can improve productivity, accuracy, and customer satisfaction. It is essential to keep up with the latest trends and advancements in computer technology to remain competitive in today’s business environment.

For Whom:

Office professionals, office administrators, supervisors of clerical and administrative support staff, and executive/personal assistants.

Learning objectives:

At the end of the program, participants will be able to:

• define the competencies needed to run present and future offices;
• apply their business writing skills and organize their emails using MS Outlook 2010;
• organize their office time using the MS Outlook 2010 calendar;
• manage and coordinate their relationship with their manager using soft skills and computer-based methods; and
• develop and apply document management strategies.