In today’s dynamic corporate environment, understanding and managing workplace pressures and demands is essential for maintaining productivity and meeting stakeholder expectations. Often, employees find themselves caught up in work deadlines which lead to pervasive burnout. With this, stress can manifest in various ways and lead to psychological issues such as anxiety, substance abuse, and depression. What then is the major contributor? Stakeholder Expectations!

Companies are striving to exceed their stakeholder’s minimum expectations through orientation of systems that aim at serving their interests, through effective distribution and investing of company financial resources in ways that increase efficiency, leading to profit maximization; this possibility has become true, but, to some corporations!

Effective stakeholder management contributes immensely to crisis management by helping in risk identification, prevention or reduction where possible. Therefore, to effectively and efficiently interconnect stakeholder welfare and corporate profitability, as a corporation, you must discern the significance of:

• Proper planning of your objectives, goals, scope, changes, and expectations
• Articulate clearly and early each schedule and task dependencies within your team
• Establish KPIs and metrics
• Understand each stakeholder expectation
• Define levels of engagement by encouraging stakeholders to be proactive to avoid miscommunications
• Define escalations strategies to issues that need change and record each activity for future reference
• Communicate with the stakeholders to ensure their perception is real and manage them prudently

This training program is designed to create awareness about the intricacies of workplace pressures, elucidating how they stem from various stakeholder expectations, including those of clients, investors, and internal management in a corporate setting. By analyzing the intricate relationship between these pressures and stakeholder expectations, participants will gain valuable insights into how external and internal expectations impact their overall productivity while maintaining a healthy work-life balance, ultimately contributing to a more resilient and efficient workplace. Join us to build a deeper understanding of the corporate ecosystem and foster a culture of proactive and strategic stakeholder engagement.

Target Audience

• Mid-Level Managers
• Team Leaders
• HR Professionals
• Project Managers

Training Period

Classroom: 5 Days

Online: 7 Days

Program Objectives

The participants will be able to:

• Identify and understand the sources of workplace pressures and demands.
• Recognize the impact of stakeholder expectations on corporate operations.
• Develop effective stress management techniques to improve productivity.
• Enhance communication and negotiation skills for better stakeholder engagement.
• Create strategies to align employee efforts with organizational goals.
• Implement practical tools to foster a supportive and efficient work environment.

MODULES

Module 1: Understanding Corporate Demands

• Definition and Types of Workplace Pressures
• Sources of Workplace Demands
• Identifying Key Stakeholders
• Understanding Stakeholder Expectations and their Influence
• Case Studies and Group Discussions

Module 2: Impact of Stakeholder Expectations

• Direct vs. Indirect Stakeholder Influence
• Measuring Stakeholder Expectations
• Setting Realistic Goals with Stakeholder Expectations
• Balancing Stakeholder Needs and Company Objectives
• Practical Exercises and Role-Playing Scenarios

Module 3: Stress Management and Work Productivity

• Identifying Physical and Psychological Indicators of Stress and Burnout
• Assessing Workload and Stress Levels
• Mindfulness and Relaxation Techniques for Stress Management
• Cognitive Behavioral Strategies for Stress Management
• Time Management and Prioritization for Work Productivity
• Utilizing Tools and Technologies to Boost Productivity
• Work-life Balance Strategies

Module 4: Effective Stakeholder Communication

• Active Listening and Feedback in Communication
• Clarity and Conciseness in Messaging
• Building Trust and Rapport with Stakeholders
• Managing Difficult Conversations with stakeholders
• Negotiation Techniques for Positive Outcomes
• Utilizing Technology for Better Communication
• Presentation Skills and Public Speaking
• Group Activities and Communication Drills

Module 5: Building a Supportive Work Environment

• Creating a Culture of Open Communication
• Encouraging Team Building Activities
• Building Emotional Intelligence
• Coping with Change and Uncertainty
• Implementing Strategies for Long-term Success
• Developing Personal Action Plans

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.