Public Sector Performance Management Training is designed to improve transparency, accountability and service delivery. This program provides practical tools to set goals, measure results and drive data-informed decisions in public institutions.

Participants will learn proven strategies to manage performance, enhance efficiency and align resources with policy priorities. The training is available in virtual and in-person formats. A certificate of completion is awarded to support your professional development.

Course Objectives

By the end of this course, participants will be able to:

• Understand the principles and importance of performance management in public institutions.
• Develop and implement relevant performance indicators and measurement systems.
• Align institutional goals with national and sectoral development plans.
• Evaluate the effectiveness and efficiency of public services.
• Use performance data for budgeting, planning, and policy formulation.
• Promote a culture of accountability, transparency, and results-based management.

Target Audience

• Public Sector Managers and Administrators
• Monitoring & Evaluation Officers
• Strategic Planning Officers
• Performance Management and HR Officers
• Policy Makers and Program Managers
• Public Financial Management Professionals

Training Duration

Classroom: 5 Days

Online: 7 Days

Course Modules

Module 1: Foundations of Performance Management in the Public Sector

• Understanding public sector management principles
• The evolution of performance management: From outputs to outcomes
• Accountability, transparency, and citizen expectations
• Global best practices and frameworks (e.g., Results-Based Management, Balanced Scorecard)

Module 2: Setting Strategic Goals and Performance Indicators

• Aligning institutional goals with national development strategies
• Designing SMART performance indicators
• Output vs outcome indicators
• Developing performance plans and logic models

Module 3: Data Collection and Performance Monitoring Systems

• Data sources for performance measurement
• Monitoring frameworks and tools
• Establishing baselines and targets
• Frequency, responsibility, and reporting cycles

Module 4: Analyzing and Using Performance Data

• Quantitative and qualitative data analysis techniques
• Turning data into actionable insights
• Performance reporting and dashboards
• Communicating results to stakeholders (e.g., parliament, donors, citizens)

Module 5: Linking Performance to Budgeting and Policy

• Results-based budgeting and program-based budgeting
• Linking M&E to resource allocation
• Policy feedback loops and adaptive management
• Midterm reviews and evaluation mechanisms

Module 6: Institutionalizing Performance Culture

• Overcoming resistance to performance management
• Incentives and performance-based appraisals
• Role of leadership and change agents
• Case studies of successful performance reform in public institutions

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.