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A Collection of Upcoming Customer Service Events, Training Courses, Seminars and Workshops

About this Collection

Explore upcoming Customer Service-related learning and professional development opportunities.

This page brings together upcoming training courses, seminars, workshops and conferences tagged Customer Service on Nigerian Seminars and Trainings. It provides a convenient way to discover forthcoming learning and professional development opportunities associated with this subject.

Whether you are looking to strengthen your knowledge, develop new professional skills, meet continuing professional development needs or explore opportunities for your team, the collection below brings relevant upcoming programmes together in one place.

The listings may cover different training formats, locations, providers and levels of professional experience. Review the individual event details to find information about the programme, dates, venue, training provider and other available details.

How to use this collection: Browse the events below and select any programme that interests you to view its full details. You can also move through the pages to explore additional Customer Service-tagged opportunities.

Customer Service Excellence

Customer Service Excellence

3 days, Sep 15 - 17 Sep, 2026

Training Heights Limited

Customers may forget what you said, but they will remember how you made them feel. In today’s competitive business environment, having a good product or service is no longer ...

Client Engagement and Relationship Management

Client Engagement and Relationship Management

3 days, Sep 21 - 23 Sep, 2026

Lagos State, Nigeria

Greenville Consulting

When working with clients who haven’t chosen a product or service themselves, the path to engagement requires extra care, empathy, and precision. This course is tailored for those who need to ...

Front Office and Housekeeping Management

Front Office and Housekeeping Management

4 days, Oct 05 - 08 Oct, 2026

Nigeria

Mithrive Global

Deliver Unmatched Hospitality with Seamless Front Office & Housekeeping Operations! In the hospitality industry, first impressions and cleanliness define success. This course equips you with ...

Customer Loyalty and Retention Strategies Training

Customer Loyalty and Retention Strategies Training

5 days, Oct 05 - 09 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will ...

Essentials of Customer Service Excellence for Business Growth

Essentials of Customer Service Excellence for Business Growth

2 day, Oct 05 - 06 Oct, 2026

Lagos State, Nigeria

Rekrut Consulting Limited

The "Essentials of Customer Service Excellence for Business Growth" course is designed for professionals aiming to elevate their customer service skills to drive business growth. This ...

Customer Service Certification Training

Customer Service Certification Training

3 days, Oct 06 - 08 Oct, 2026

Lagos State, Nigeria

Newways Consulting

Newways’s customer service skills training is specifically designed to develop the participants’ skills and behaviour to offer exceptional customer care. It also empowers participants to ...

Mastering Customer Connections: Effective Communication Skills for Customer Service

Mastering Customer Connections: Effective Communication Skills for Customer Service

3 days, Oct 06 - 08 Oct, 2026

Lagos State, Nigeria

Newways Consulting

This workshop covers the principles of effective communication skills for customer service, including how to communicate effectively with customers, handle difficult customers, and use non-verbal ...

Front Desk Professionals Training

Front Desk Professionals Training

3 days, Oct 06 - 08 Oct, 2026

Lagos State, Nigeria

Newways Consulting

Several phone lines are ringing, lights on the phone are blinking, co-workers are asking questions, and here comes a customer or client. How does the person manning the front desk of an office or ...

Effective Front Desk Management and Customer Service Training

Effective Front Desk Management and Customer Service Training

12 days, Oct 12 - 23 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office or business handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer ...

Workshop on Customer Satisfaction and Loyalty Management

Workshop on Customer Satisfaction and Loyalty Management

5 days, Oct 12 - 16 Oct, 2026

Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Every business organization`s success depends on the satisfaction of the customers. In any business the customers always come “first” and then the profit. Those companies that are ...

Crafting Memorable Experiences: Customer Experience Management Essentials

Crafting Memorable Experiences: Customer Experience Management Essentials

3 days, Oct 13 - 15 Oct, 2026

Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer experience management, including how to design and deliver a positive customer experience, measure and improve customer satisfaction, and use customer ...

High-Impact Training for Frontline People

High-Impact Training for Frontline People

5 days, Oct 19 - 23 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: Handle difficult people with skill and professionalism. ...

Hotel Customer Service Course

Hotel Customer Service Course

5 days, Oct 19 - 23 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to ...

Customer Service, Hygiene and Safety for Office Cleaning Employees

Customer Service, Hygiene and Safety for Office Cleaning Employees

5 days, Oct 19 - 23 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

When it comes to the workplace, cleanliness and personal hygiene are of utmost importance. Employees are not the only ones that roam around the office, customers and other stake holders are entitled ...

The Art of Building a Customer Centric Organisation Course

The Art of Building a Customer Centric Organisation Course

3 days, Oct 20 - 22 Oct, 2026

Lagos State, Nigeria

Centre for Public Service Productivity and Development

Amazing Tips, Tricks and Secrets That Will Make Sure Your organization. Don’t Just Survive But THRIVE During Economic Downturns! Good customer service can be considered as the big ...

Training on Business Etiquette and Excellent Customer Service

Training on Business Etiquette and Excellent Customer Service

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

The only distinguishing factor between two competing firms is service. How do you present yourself to the outer world? have you ever aspired to own the voice of the customer? By the end of this ...

Training on Exceeding Customer Service Excellence

Training on Exceeding Customer Service Excellence

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

“Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always common ...

Front Desk and Cubicle Management Techniques Training

Front Desk and Cubicle Management Techniques Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cashiers, tellers, etc.) has an all-important role on the public image of the organisation. Being ...

Basic Front Desk and Customer Service Skills Training

Basic Front Desk and Customer Service Skills Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

As a front desk/customer service officer in an organization, how do you handle several people and requests simultaneously with professionalism and poise? Providing excellent customer service is the ...

Beyond Customer Service Excellence Training

Beyond Customer Service Excellence Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and ...

Customer Care and Conflict Resolution Training

Customer Care and Conflict Resolution Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

Customer service/care is the backbone of all thriving businesses. Besides helping your customers feel better about your product and organization which will keep them coming back with their friends, ...

Training on Customer Relationship Management that Works

Training on Customer Relationship Management that Works

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers Customer Relationship Skills, CRM Technology, Data Mining, ...

Training on Production and Operations: Delivering Value through Service

Training on Production and Operations: Delivering Value through Service

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

Learnway Africa

Service is the only distinguishing factor between two competing organizations! The heart of any organization can be found beating inside the walls of its customer service department. The course ...

Training on Professional Telephone Skills for the Help Desk Officers

Training on Professional Telephone Skills for the Help Desk Officers

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. ...

Training on Front Desk and Cubicle Management Techniques

Training on Front Desk and Cubicle Management Techniques

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

Learnway Africa

This course is designed for professionals who work in an office environment and want to learn effective techniques for managing front desk and cubicle spaces. Throughout the course, you will learn ...

The Excellent Front Desk and Customer Interface Officer Training

The Excellent Front Desk and Customer Interface Officer Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Training on Business Etiquette and Excellent Service Delivery

Training on Business Etiquette and Excellent Service Delivery

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

This course will equip participants with the knowledge, skills, and professional attitudes needed to practice proper business etiquette and deliver excellent customer service, thereby enhancing ...

Front Desk and Cubicle Managment Techniques Training

Front Desk and Cubicle Managment Techniques Training

5 days, Oct 26 - 30 Oct, 2026

Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cashiers,tellers, etc) has an all-important role on the public image of the organisation. Being ...

Dealing with Conflicts and Complaints Course

Dealing with Conflicts and Complaints Course

3 days, Nov 02 - 04 Nov, 2026

Lagos State, Nigeria

TSI Limited

The customer is always right - right? Sometimes there are occasions when the customer is not entirely right, or when their behavior in making a complaint is such that they need to be ...

Customer Acquisition and Retention

Customer Acquisition and Retention

4 days, Nov 09 - 12 Nov, 2026

Nigeria

Mithrive Global

Attracting new customers is important, but keeping them is where true business growth happens. In today’s competitive landscape, businesses need a strategic approach to not only bring in ...

Customer Experience Management Training

Customer Experience Management Training

5 days, Nov 09 - 13 Nov, 2026

Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Effective Customer Service and Employee Effectiveness Course

Effective Customer Service and Employee Effectiveness Course

3 days, Nov 10 - 12 Nov, 2026

Lagos State, Nigeria

Newways Consulting

Effective customer service training is critical to your organization’s success. Without your customers, you wouldn’t be in business. In this course we cover all the most important ...

Customer Service Excellence in the Hospitality Industry

Customer Service Excellence in the Hospitality Industry

3 days, Nov 17 - 19 Nov, 2026

Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course aims to equip participants with the essential skills and knowledge needed to deliver outstanding customer service in the hospitality industry. By the end of the course, participants will ...

Elevating Customer Experience: Achieving Customer Service Excellence

Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Dec 01 - 03 Dec, 2026

Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Complaints Avoidance Course

Complaints Avoidance Course

3 days, Dec 08 - 10 Dec, 2026

Lagos State, Nigeria

Newways Consulting

This is a practical course aimed at all those dealing with complaints. It looks at the causes of client complaints, why complaints arise, how client concerns or complaints are first ...

Help Desk Support

Help Desk Support

3 months, 23 days, Jan 11 - 02 Apr, 2027

Lagos State, Nigeria

CWG Academy

This programme prepares learners to provide first-line technical support in enterprise, service desk, and customer-facing IT environments. It focuses on diagnosing and resolving common hardware, ...

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