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Top- Notch Customer Service TrainingBy: Timeline Global Link ConsultingLagos State, Nigeria 06 - 10 Jun, 2022 5 days
NGN 160,000 |
Venue: Goldstead Learning Centre. Plot 6 Alhaji Idowu Street, off Oke Street , Close to Shobo Bus Stop Akowonjo Lagos
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This Five-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.
Learning Objectives
At the end of the training, Participants should be able to:
- Define customer service.
- Demonstrate a customer service approach
- Understand how your own behaviour affects the behaviour of others.
- Demonstrate confidence and skill as a problem solver.
- Apply techniques to deal with difficult customers.
- Make a choice to provide customer service.
Goldstead Learning Centre. Plot 6 Alhaji Idowu Street, off Oke Street , Close to Shobo Bus Stop Akowonjo Lagos | Jun 06 - 10 Jun, 2022 |
Registration: 10:00:am - 11:00:am
Class Session: 10:00:am - 16:00:pm
NGN 160,000.00 | (Payable in advance or on arrival) |
USD 650.00 | (Payable in advance or on arrival) |
Michael Oladunjoye 08033076702
Tags: |
Customer Service Courses in Lagos Training in Lagos Seminars in Lagos Workshop in Lagos Nigeria Africa January 2022 |
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