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Customer Experience Management Training Customer Experience Management Training

5 days, Feb 09 - 13 Feb, 2026  

2026-02-09 12:02:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Healthcare Customer Service Course Healthcare Customer Service Course

4 days, Apr 07 - 10 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

Capacity for Africa

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in ...

Customer Loyalty and Retention Strategies Training Customer Loyalty and Retention Strategies Training

4 days, Apr 07 - 10 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

Capacity for Africa

Improving customer loyalty is an essential element in customer retention.  The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will ...

Customer Care and Conflict Resolution Training Customer Care and Conflict Resolution Training

4 days, Apr 27 - 30 Apr, 2026  

2026-04-27 12:04:00
Lagos State, Nigeria

Capacity for Africa

Customer service/care is the backbone of all thriving businesses. Besides helping your customers feel better about your product and organization which will keep them coming back with their friends, ...

The Excellent Front Desk and Customer Interface Officer Training The Excellent Front Desk and Customer Interface Officer Training

4 days, Apr 27 - 30 Apr, 2026  

2026-04-27 12:04:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...



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